Please read these Terms & Conditions carefully. These are the general Terms & Conditions governing your access and use of this website (“Site”).



This website is the property of Citi Developers and is operated by Citi Developers (“Citi Developers” “Company”, “we” or “us”). The ensuing terms and conditions, in conjunction with any lease or sale and purchase agreement (“Property Agreement”) executed with the Company or any of its affiliates concerning a commercial lease, unit, or plot in an Citi Developers project utilized through this website, along with any explicitly referenced documents (collectively referred to as these “Terms of Use”), dictate your access to and
utilization of (the “Website”), encompassing any content, features, and services provided on or through the Website, whether as a guest or a registered user. Kindly peruse the Terms of Use meticulously before commencing the use of the Website. By accessing the Website or, as applicable, by consenting to or concurring with the Terms of Use when such an option is presented to you, you acknowledge and consent to abide by these Terms of Use and our Privacy Policy, available at, which is incorporated herein by reference. Should you decline to accept these Terms of Use or the Privacy Policy, you are obligated to refrain from accessing or utilizing the Website.



We reserve the right to modify and update these Terms of Use periodically at our discretion. All amendments become effective immediately upon their posting, and they govern all subsequent access to and usage of the Website. Your ongoing utilization of the Website subsequent to the publication of revised Terms of Use signifies your acceptance and agreement to the modifications. It is expected that you review this page periodically to stay informed about any changes, as they are obligatory for you.



We retain the right to withdraw or modify the Website, as well as any service or content offered on it, at our sole discretion without prior notice. We shall not be held liable if, for any reason, all or any part of the Website becomes unavailable at any time or for any duration. Periodically, we may limit access to certain sections of the Website, or the entire website, to any user, including registered users.
Your responsibilities include:

  • Making all necessary arrangements to access the Website.
  • Ensuring that all individuals who access the Website through your internet connection are familiar with these Terms of Use and adhere to them.

To access the Website or utilize some of its features, such as making payments via credit  cards or other electronic payment methods, you may be required to provide certain registration details or other information. Your use of the Website is contingent upon the accuracy, currency, and completeness of all information you provide, including but not limited to credit card details or information related to other electronic payment methods. By registering on this Website or engaging with any interactive features it offers, you acknowledge that all information you provide is subject to our Privacy Policy. You consent to all actions we take regarding your information in accordance with our Privacy Policy.


If you opt for, or are furnished with, a username, password, or any other confidential piece of information as part of our security measures, it is imperative that you treat such information with utmost confidentiality and refrain from disclosing it to any other individual or entity. Additionally, you acknowledge that your account is designated solely for your personal use, and therefore agree not to grant access to this Website or any of its sections to any other individual using your username, password, or other security credentials. Promptly inform us of any unauthorized access to or utilization of your username or password, or any other security breach. Furthermore, commit to logging out of your account at the conclusion of each session. Exercise caution, particularly when accessing your account from a public or shared computer, to prevent others from observing or recording your password or personal information.


You are permitted to have only one account with this Website. Should you receive multiple usernames, passwords, or activation codes, please notify us immediately, as utilizing more than one account constitutes a violation of these Terms of Use. We reserve the right to deactivate any username, password, or other  identifiers, whether chosen by you or provided by us, at our discretion and without prior notice, for any reason or no reason at all, especially if, in our opinion, you have contravened any provision of these Terms of Use.


To ensure secure online transactions and safeguard all personal data, the Website employs SSL (Secure Socket Layer) technology. SSL encrypts all communication between your computer and our server, ensuring that the information can only be comprehended by us. Typically, a closed lock icon displayed in your browser window indicates a secure connection. For further details, please refer to your browser’s security specifications. If your browser supports SSL, your transaction will automatically be secured. The conventional indicator of a secure site on the Internet is a closed lock icon at the bottom of the browser. As long as the lock remains closed, your information is secure and encrypted to prevent misuse. If you click on the secure transaction link and still do not see the closed lock icon, it may be due to the window being nested within another frame.



The Website, including all of its components, features, and functionalities (such as information, software, text, displays, images, video, audio, and their arrangement), is the property of the Company, its licensors, or other providers, and is protected by copyright, trademark, patent, trade secret, and other intellectual property laws in the United Arab Emirates and internationally.

These Terms of Use grant you permission to use the Website for personal, noncommercial purposes only. You are not allowed to reproduce, distribute, modify, create derivative works of, publicly display or perform, republish, download, store, or transmit any material from the Website, except under the following circumstances:

  •  Your computer may temporarily store copies of materials in RAM while accessing and viewing them.
  • Your web browser may automatically cache files for display enhancement purposes.
  • You may print or download one copy of a reasonable number of pages for personal, non-commercial use, provided you do not further distribute them.
  • If provided, you may download a single copy of desktop, mobile, or other applications for personal, non-commercial use, subject to our end-user license agreement.
  • If social media features are provided, you may use them as enabled.

You are prohibited from:

  • Altering copies of any materials.
  • Republishing any part of the Website on another platform or medium, or as part of any commercial service.
  • Separating illustrations, photographs, videos, audio sequences, or graphics from their accompanying text.
  • Removing or altering any copyright, trademark, or other proprietary notices.
  • No rights, title, or interest in the Website or its content are transferred to you, and all rights not expressly granted are reserved by the Company. Any unauthorized use of the Website violates these Terms of Use and may infringe upon copyright, trademark, and other laws.


The names of the Company, its brand names, logos, and all associated names, logos, product and service names, designs, and slogans are trademarks owned by the Company, its affiliates, or licensors. You are prohibited from using such marks without obtaining prior written permission from the Company. Any other names, logos, product and service names, designs, and slogans found on this Website are trademarks belonging to their respective owners.
You may utilize the Website solely for lawful purposes and in compliance with these Terms of Use. You agree not to use the Website:
  • In any manner that violates any applicable federal, local, or international laws or regulations, including misuse of credit cards or other forms of electronic payments.
  • To transmit, or solicit the transmission of, any advertising or promotional materials, including “junk mail,” “chain letters,” or “spam,” or any similar unsolicited communications.
  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity, including by using email addresses or screen names associated with any of the aforementioned.
  • To engage in any conduct that impedes or restricts anyone’s use or enjoyment of the Website, or that, as determined by us, may harm the Company or users of the Website, or expose them to liability.

Furthermore, you agree not to:

  • Utilize any automated means, such as robots or spiders, to access the Website for any purpose, including monitoring or copying any material from the Website.
  • Employ any manual process to monitor or copy material from the Website without our prior written consent for any unauthorized purpose.
  • Use any device, software, or routine that interferes with the proper functioning of the Website.
  • Introduce any viruses, trojan horses, worms, logic bombs, or other malicious or
    technologically harmful material.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any part of the Website, the server on which the Website is hosted, or any server, computer, or database connected to the Website.
  • Launch a denial-of-service attack or a distributed denial-of-service attack against the Website.
  • Otherwise attempt to interfere with the proper operation of the Website.



The information provided on or through the Website is intended solely for general informational purposes. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is done strictly at your own risk. We disclaim all liability and responsibility for any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of its contents.



We reserve the right to update the content on the Website periodically, but we do not necessarily ensure that such content is complete or up-to-date. Some material on the Website may become outdated over time, and we are not obligated to update such material.



All information collected on this Website is governed by our Privacy Policy. By utilizing the Website, you consent to all actions taken by us regarding your information in accordance with the Privacy Policy.



All transactions conducted on our website, including purchases and other services obtained through the website or as a result of your visits, are governed by the Terms of Use and the Property Agreement.

Specific parts, services, or features of the website may have additional terms and conditions. These additional terms and conditions are hereby included into the Terms of Use. All payments made through this website are subject to these Terms of Use and the Property Agreement. Consequently, the Company is not obligated to accept payments that do not comply with these terms or the Property Agreement, even if made after termination of either. You acknowledge and accept that any payment received through this website does not imply acceptance or waiver of the right to reject payment at a later date.

Description of Goods and Services: Our website facilitates payment for service fees, utilities, and other charges related to community management, compliance with community rules, or legal requirements specified in the Property Agreement.

Transactions are processed in AED unless otherwise specified.

It is your responsibility to ensure that payments are accurately and promptly received by the Company. We bear no liability for any incorrect, rejected, or declined payments, and we are not obligated to notify you of such occurrences. Additionally, you are responsible for ensuring sufficient credit availability, and in the event of a declined credit card payment, you must pay any additional fees levied by financial institutions or the Company. You must promptly inform us of any failed transactions or technical issues encountered on the website.

If any transaction is deemed incorrect, unauthorized, or fraudulent, payment may be reversed, and the relevant payments will remain outstanding. Transactions are processed on the day they are submitted for payment unless submitted on a weekend or non-working weekday, in which case they will be processed on the next working day. Upon receipt of funds into our bank account, we will issue a proper receipt. While we endeavor to process transactions promptly, we expressly disclaim liability for any processing delays that may occur. Payment is not considered accepted until funds have cleared. Refunds, if applicable, are subject to the terms and conditions outlined in the Property Agreement. Any duplicate or excess payments received will be adjusted against future invoices. It is your responsibility to maintain documentation evidencing payments made through the
website. Any service or maintenance requests made through this website are subject to the Property Agreement.



All purchases must be made in Arab Emirates Dirhams (AED), regardless of the currency stated in the ads. Please note that due to currency fluctuations, the amounts listed in currencies other than AED may be higher or lower at the time of signing the Property Agreement. We advise contacting our Sales Center to confirm the purchase price in AED.

Purchases are subject to signing a separate Property Agreement with its own terms and conditions. The amounts due under the Property Agreement will be listed in AED and must be paid in AED.



You are permitted to link to any page as long as you do so fairly and legally, without damaging our reputation or exploiting it. However, you must not create a link in a way that implies any form of association, approval, or endorsement on our part

This Website may offer certain social media features that allow you to:

  • Link from your own or certain third-party websites to specific content on this Website.
  • Send emails or other communications containing specific content or links to specific content on this Website.
  • Display limited portions of content from this Website on your own or certain third party websites.

You may only use these features as provided by us, solely with respect to the content they are associated with, and in accordance with any additional terms and conditions we provide. You are not permitted to:

  • Establish a link from any website that you do not own.
  • Take any action with respect to the materials on this Website that is inconsistent with any other provision of these Terms of Use.

You agree to cooperate with us to immediately cease any unauthorized framing or linking. We reserve the right to withdraw linking permission without notice.

We may disable all or any social media features and any links at any time without notice at our discretion.



If the Website includes links to other websites and resources provided by third parties, these links are provided solely for your convenience. This includes links within advertisements, such as banner advertisements and sponsored links. We do not have control over the content of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you choose to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for those websites.



The owner of the Website is located in the United Arab Emirates. We do not make any claims that the Website or any of its content is accessible or appropriate outside of the United Arab Emirates. Access to the Website may not be legal for certain individuals or in certain countries. If you access the Website from outside the United Arab Emirates, you do so at your own initiative and are responsible for complying with local laws.



It is understood that we cannot and do not guarantee or warrant the Website to be free of viruses or other destructive code. You are responsible for implementing adequate procedures and safeguards to meet your specific requirements for antivirus protection and data accuracy. Additionally, you must maintain external means to reconstruct any lost data.

We shall not be held liable for any loss or damage caused by distributed denial-of-service attacks, viruses, or any other technologically harmful material that may infect your computer equipment, software, data, or other proprietary material due to your use of the Website. This includes any services or items obtained through the Website or any material downloaded from it or any linked websites. 

Your use of the Website, its content, and any services or items obtained through it is solely at your own risk. The Website, its content, and any services or items obtained through it are provided on an “as is” and “as available” basis, without any warranties of any kind, whether express or implied. Neither the Company nor any person associated with the Company makes any warranty or representation regarding the completeness, security, reliability, quality, accuracy, or availability of the Website. Without limiting the foregoing, neither the Company nor anyone associated with the Company represents or warrants that the Website, its content, or any services or items obtained through the Website will be accurate, reliable, error-free, or uninterrupted. Furthermore, we do not warrant that our site or the server that makes it available are free of viruses or other harmful components, or that the Website or any services will meet your needs or expectations.

The Company hereby disclaims all warranties of any kind, whether express or implied, statutory, or otherwise, including but not limited to any warranties of non-infringement. However, this disclaimer does not affect any warranties that cannot be excluded or limited under applicable law.



In no event will the company, its affiliates or their licensors, service providers, employees, agents, officers or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the website, any websites linked to it, any content on the website or such other websites or any services or items obtained through the website or such other websites, including any direct, indirect,
special, incidental, consequential or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

The foregoing does not affect any liability which cannot be excluded or limited under
applicable law.



You commit to defending, indemnifying, and safeguarding the Company, its affiliates, licensors, and service providers, as well as their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from or related to your violation of these Terms of Use or your use of the Website. This includes any use of the Website’s content, services, and products other than as expressly authorized in these Terms of Use or your use of any information obtained from the Website.



All matters concerning the Website, these Terms of Use, and any dispute or claim arising from or related to them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Emirate of Dubai, United Arab Emirates, without giving effect to any choice or conflict of law provision or rule (whether of the United Arab Emirates or any other jurisdiction).

Any legal action, suit, or proceeding arising from or related to these Terms of Use or the Website shall be exclusively initiated in the courts of Dubai, United Arab Emirates, although we reserve the right to bring any legal action, suit, or proceeding against you for breaching these Terms of Use in your place of residence or any other relevant country.
You waive any objections to the exercise of jurisdiction over you by such courts and to venue in such courts.



Any cause of action or claim you may have arising from or relating to these Terms of Use or the Website must be commenced within one (1) week after the cause of action accrues. Otherwise, such cause of action or claim is permanently barred.



No waiver by the Company of any provision in these Terms of Use shall be considered a continuing waiver of that provision or of any other provision, and the Company’s failure to assert any right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable by a court or other competent authority, that provision shall be modified or limited to the minimum extent necessary for the remaining provisions of these Terms of Use to remain in full force and effect.



These Terms of Use, our Privacy Policy, and the Property Agreement constitute the complete agreement between you and the Company regarding the Website, superseding all prior understandings, agreements, representations, and warranties, whether written or oral, concerning the Website.



This website is owned and operated by the Company. For technical support inquiries or other communications related to the Website, please use our website contact form or email us at

For feedback or suggestions, please use the We Care form on the Website.

By using this Website to update your personal information, address(es), or contact details, you acknowledge and accept that the Company or its affiliates may, at their discretion, use such information to send legal notices under these Terms of Use or the Property Agreement. You are responsible for promptly informing the Company of any changes to this information.